Privacy Policy

Introduction

Local Pest Controller ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email, phone number, or other details provided when you contact us or complete forms on our website.

• Technical Information: IP address, browser type, and usage data collected automatically via cookies or similar tracking technologies.

• Advertising Data: Information collected through tools such as Google Ads and Google Analytics, including website usage data, pages visited, and actions taken.

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2. How We Use Your Information

We may use your information for the following purposes:

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• Providing our pest control services.

• Responding to enquiries and scheduling visits.

• Sending service updates or reminders.

• Showing personalised advertisements through Google Ads, including remarketing campaigns.

• Analysing website performance and user behaviour using Google Analytics.

• Improving our website and customer experience.

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3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data with:

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• Service providers assisting in delivering our services.

• Regulatory bodies or legal authorities if required by law.

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4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and provide personalised advertising through Google Ads. These technologies allow us to:

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• Show targeted advertisements, including remarketing campaigns, on Google and its partner networks.

• Measure the effectiveness of our ad campaigns.

• Understand user behaviour on our website.

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By using our website, you agree to our use of cookies. For more information, please refer to our Privacy Policy [link to privacy policy]. You can manage or disable cookies through your browser settings.

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5. Data Retention Policy
We retain your personal data for up to 5 years to fulfil the purposes outlined in this policy. After this period, we securely delete or anonymise your data.

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6. Your Rights

You have the right to:

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• Access, amend, or delete your personal information.

• Withdraw consent for marketing communications at any time.

• Opt out of interest-based advertising via your Google account ad settings or tools like Your Online Choices.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

 

To request access, amendment, or deletion of your data, please contact us at the email address provided below. We will delete your data upon request.

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7. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.

 

8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:

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Email: huw@local-pestcontroller.co.uk
Phone: 01244 794103
Address: 8 Madeley Cl, Broughton, Chester CH4 0ST

9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly.